Privacy Policy

Last updated: September 19, 2026

Overview

Red Apple Bowling is a family-owned bowling center at 1414 SE Washington Blvd in Bartlesville, Oklahoma. We've been part of this community since 1976, and we take the same straightforward approach to your privacy that we take to everything else: we collect as little as possible, we never sell what you share with us, and we tell you plainly how things work.

This policy covers redapplebowling.com and the Red Apple Bowling mobile app. Both let you create an account, book lanes, and pay online, and both are described together below — where one differs from the other, we say so.

Information We Collect

Most of what we hold, you gave us on purpose.

Your account. When you create an account — on the website or in the app — we collect your name, email address, phone number, and the credentials you use to sign in.

What you've booked and bought. Your reservations, packages, parties, memberships, game cards, and any store credit on your account, along with the dates and details of each.

Payment information. Payments are processed by Stripe, on the website and in the app alike. Your card details go directly to Stripe. Red Apple Bowling never sees or stores your full card number.

Digital passes. If you add a pass to Apple Wallet or Google Wallet, we issue that pass and can update it when your booking changes.

Keeping you signed in. We use cookies and similar technology for the basic mechanics of an account — keeping you logged in, holding your cart while you check out, and keeping the site secure. These aren't advertising cookies and we don't use them to follow you around the internet.

When you contact us directly. If you call, email, or stop by, we receive whatever you choose to tell us — usually your name, contact details, and what you're planning with us.

We do not collect your location, and we do not run advertising or cross-site tracking.

How We Use Information

We use the information you give us for ordinary business purposes, and nothing more:

  • Taking and honoring your bookings, and sending you confirmations and receipts.
  • Processing payments and issuing refunds or store credit.
  • Managing your account, memberships, and leagues.
  • Responding to your questions and inquiries.
  • Scheduling and managing parties and group events.
  • Running the day-to-day business of the bowling center.

We do not sell or rent your personal information to anyone. Period.

Third-Party Services

A few outside services are involved in running the site, the app, and the business. Each has its own privacy policy, and we encourage you to review them:

  • Stripe — processes every payment you make on the website or in the app.
  • Apple Wallet and Google Wallet — hold any digital passes you choose to add.
  • Toast — handles online ordering for GameTime Pizza, our in-house restaurant. Once you leave our site for Toast, their policies govern.
  • Google Fonts — serves the web fonts used on the site.
  • Google Maps — powers our directions links.

Children's Privacy

We're an all-ages, family venue — kids are a big part of what makes Red Apple Bowling fun. But accounts are meant for adults: they're for people 13 and older, and a parent or guardian should make the booking for a younger child.

We do not knowingly collect information from children under 13. If we learn that we have, we will delete it. If you're a parent or guardian and have any concern about your child's information, please contact us using the details below and we'll be glad to help.

Data Retention & Security

We keep your account and its booking history as long as your account is open, so you can look back at what you've booked and so we can honor memberships, credit, and passes you've already paid for.

When you delete your account, we remove your personal details. We keep the underlying record of completed purchases and refunds, because we're required to retain those for tax and accounting purposes — but those retained records are no longer tied to your name.

Records from parties and events booked by phone or email are kept only as long as we need them: to run the event, answer follow-up questions, and meet ordinary recordkeeping needs.

We protect what we keep with reasonable measures appropriate for a small, family-run business. Because payments run through Stripe, your card number never sits on our systems.

Your Choices

If you've given us information — online, by email, or in person — you can always reach out to:

  • Ask what information we have about you.
  • Correct anything that's out of date or wrong.
  • Ask us to delete your account and the information you've given us.

Just call or email us and we'll take care of it.

If you have an app account, you can also delete it yourself from inside the app, at any time, without contacting us.

Changes to This Policy

If we change how the site or the app works, or how we handle information, we'll update this page and revise the "Last updated" date at the top. We'd suggest glancing at it now and then, but we'll always keep the current version right here.

Contact Us

Questions about this policy or your information? We're easy to reach.